Shipping and Delivery
At Wisdom Shopee, we strive to make your shopping experience as seamless as possible. Whether you're ordering our high-quality bedsheets or cutting-edge electronic items, our goal is to ensure that your purchase reaches you safely and promptly. Below, you'll find all the details you need regarding our shipping and delivery process.
Shipping Rates
Great news for all our customers! We offer free shipping on all orders, regardless of the product or shipping method you choose. No hidden fees, no surprises at checkout — just straightforward, complimentary shipping for your convenience.
Order Processing
Once you've placed your order, we get to work! All orders are typically processed within 1-2 business days. After your order has been shipped, you’ll receive an email confirmation that includes a tracking number, allowing you to monitor your shipment’s progress in real time. We understand that you’re excited to receive your purchase, and we’re committed to getting it to you as soon as possible.
Shipping Destinations
We currently offer domestic shipping within India. Please note that we do not offer international shipping at this time, but we are exploring options to expand our services globally in the near future. Stay tuned for updates!
Delivery Times
Delivery times vary depending on your location and the shipping method you choose during checkout. On average, most deliveries take between 3-7 business days. However, please be aware that delivery times do not include the 1-2 business days required for order processing.
- Metropolitan Areas: 3-5 business days
- Rural or Remote Areas: 5-7 business days
For your convenience, you can track the status of your shipment using the tracking link provided in the shipping confirmation email.
Shipping Restrictions
For security reasons and to ensure proper delivery, we do not ship to PO Boxes or APO/FPO addresses. Please make sure to provide a valid and accurate physical address during the checkout process to avoid any delivery delays or issues.
Handling of Fragile Items
Rest assured that all our electronic items and delicate products, such as bedsheets, are carefully packaged to prevent any damage during transit. We use high-quality materials to ensure your items arrive in perfect condition, no matter the distance they travel.
Damaged or Lost Packages
In the unlikely event that your package is damaged during transit or goes missing, our customer service team is here to assist you. If you notice any damage upon receiving your package, please take photos and contact us immediately at info@wisdomshoppee.com. For lost packages, please reach out within 7 days of the expected delivery date so we can work with our shipping carrier to resolve the issue as quickly as possible. Your satisfaction is our priority, and we will make every effort to ensure that your order is either replaced or refunded.
Return & Cancellation Policy
Need to return or exchange an item? We've got you covered. Please refer to our Return & Cancellation Policy for detailed instructions on how to initiate a return or request a cancellation. If you have any questions, feel free to contact our support team for assistance.
Customer Support
We believe in providing exceptional customer service. If you have any questions or concerns about our shipping and delivery process, or if you need further clarification, don’t hesitate to reach out to us. You can contact our support team at info@wisdomshoppee.com, and we’ll be happy to assist you.
Thank You for Shopping with Us!
At Soko Enterprises, we appreciate your trust and patronage. We are constantly working to improve our services, and your feedback helps us serve you better. We hope you enjoy your shopping experience with us, and we look forward to serving you again!
