Return Return and Cancellation Policy

At Wisdom Shoppee, we strive to ensure a seamless shopping experience for all our customers. However, we understand that there may be circumstances where you might need to return a product or cancel an order. Please read our return and cancellation policy carefully to know your rights and options.

1. Return Policy

Eligibility for Returns

You may return a product if:

  • The product is defective or damaged.
  • The product delivered is different from what was ordered.
  • The product is unused, unopened, and in its original packaging.

Return Window

  • You can initiate a return within 7 days from the date of delivery.
  • Any requests beyond this period will not be entertained.

Return Process

To request a return, follow these steps:

  1. Contact Us: Email us at info@wisdomshoppee.com or call us at 9913119113 / 9811114839 within 7 days of delivery.

  2. Provide Order Details: Share your order number, item details, and the reason for return.

  3. Return Authorization: We will review your request and, if eligible, authorize the return along with instructions on how to proceed.

  4. Ship the Product: You will need to ship the product back to us at the provided address. Please ensure the product is properly packed and returned in its original condition.

    Return Address: Wisdom Shoppee
    504, Jaimadi Prerna, Gandhinagar Highway
    120 ft Ring Road Bypass, Ahmedabad, Gujarat, India

Refund Policy

Once the returned product is received and inspected:

  • Refund: A full refund will be issued to the original payment method within 7-10 business days.
  • Exchange: If you opt for an exchange, we will ship the replacement item upon receiving the returned product.
  • Shipping Charges: Shipping charges are non-refundable unless the return is due to a fault on our part (e.g., wrong or defective product).

2. Cancellation Policy

Order Cancellation by Customer

  • Before Shipment: You can cancel your order anytime before it has been shipped. Simply contact us via email at info@wisdomshoppee.com or call us at 9913119113 / 9811114839.
  • After Shipment: If your order has already been shipped, you may refuse to accept the delivery or initiate a return after receiving the product (subject to the return policy above).

Order Cancellation by Wisdom Shoppee

We reserve the right to cancel your order in the following situations:

  • The product is out of stock.
  • There are issues with payment or billing information.
  • We suspect fraudulent activity or an invalid transaction.
  • In case of unavoidable circumstances, like logistical issues or natural disasters.

In such cases, you will be notified immediately, and a full refund will be processed.

3. Non-Returnable Items

Certain items are non-returnable for hygiene and safety reasons. These include:

  • Used bedsheets or electronic items.
  • Opened or tampered packaging.
  • Items explicitly marked as "Non-Returnable" at the time of purchase.

4. Contact Us

For any issues regarding returns or cancellations, feel free to reach out to us:

  • Phone: 9913119113 / 9811114839
  • Email: info@wisdomshoppee.com
  • Address: 504, Jaimadi Prerna, Gandhinagar Highway, 120 ft Ring Road Bypass, Ahmedabad, Gujarat, India.